Jordanien
Under the GIZ Water Programme in Jordan, WEE Pros is supporting the development of a comprehensive regulatory framework for water and wastewater services in Jordan, in collaboration with LIS-Water. The assignment is ongoing and will continue through September 2026, contributing to national efforts to strengthen water sector governance and advance transparent, performance-oriented regulation. The work responds to recent government decisions and national priorities under the National Water Strategy 2023–2040, aiming to strengthen governance, accountability, and performance across the sector.
The work focuses on defining the foundations for effective water sector regulation, including clear separation between policy-making, asset ownership, service provision, and regulatory functions. It addresses regulatory mandates, governance arrangements, and institutional safeguards to ensure independence, transparency, and accountability within Jordan’s evolving sector context.
A central component of the assignment is the development of a performance-based approach that builds on existing utility performance monitoring. This includes a structured incentives and penalties framework using standardized and verifiable indicators covering operational efficiency, financial sustainability, energy use, human resources, and customer service. The framework encourages continuous improvement while applying proportionate corrective measures in cases of persistent underperformance, without relying on tariff adjustments.
Overall, the ongoing assignment provides a practical roadmap for advancing modern water sector regulation in Jordan, supporting improved service quality, stronger utility performance, and long-term water security.