Jordanien
WEE Pros is proud to launch a new strategic project under the GIZ “Strong Water Utilities” (SWU) program, focusing on the design and implementation of five digitally integrated processes aimed at reducing Non-Revenue Water (NRW) across several governorates in Jordan. This six-month assignment will support water utilities in Balqa, Mafraq, Karak, Ma'an, and Tafilah by streamlining and digitalizing critical operational processes, including customer applications, meter management, and illegal usage monitoring.
The project, implemented in close coordination with the Water Authority of Jordan (WAJ) and the Ministry of Water and Irrigation (MWI), will assess existing workflows, map AS-IS and design TO-BE processes, and develop customized digital platforms. These tools will be aligned with GIS, billing, and SCADA systems, creating a real-time data flow that enables faster decision-making, transparency, and efficiency in water utilities. The approach emphasizes operational digitization as a core enabler of NRW reduction and institutional reform in Jordan’s water sector.
Throughout the project, WEE Pros will also lead a structured training and capacity-building program for water utility staff. This includes hands-on training, workshops, and on-the-job support to ensure sustainability and local ownership. By embedding these new processes within institutional structures, the project contributes to the broader objectives of Jordan’s National Water Strategy 2023–2040 and supports efforts to rebalance the water supply-demand gap in the face of climate change.
This assignment reaffirms WEE Pros’ leadership in digital transformation and water sector innovation in the MENA region. With a proven track record in utility reform, our team continues to support governments and development partners in building more efficient, resilient, and accountable service delivery systems.